What information we collect and how we may use it
We may collect, store and use the following kinds of personal date: Information about your computer and about your visits to and the use of this website Information relating to any transactions carried out between you and us or in relation to this website, including information relating to any purchases you make of BASW goods and services Information that you provide to us for the purpose of registering or subscribing with us
Any other information that you choose to send to us
Refunds and cancellations
You may withdraw your order for goods at any time up to seven working days after you have received the goods. You do not need to give BASW any reason for cancelling your order nor will you have to pay any penalty.
To cancel your order you must notify BASW in
writing to firstname.lastname@example.org or by calling us on +44 (0) 121 622 3911.
If you have received the goods before you cancel your order, you must send them back to BASW at your own cost and risk, unless the order was supplied faulty or damaged. If you cancel your order but BASW in has already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to BASW to the return address: Returns, BASW, 16 Kent Street, Birmingham, B5 6RD at your own cost and risk as soon as possible.
Once you have notified BASW that you arecancelling your order, any sum debited to BASW from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.